Novotel Medellín El Tesoro

Description

Policy

Age Requirements
Minimum age to check in is 16 years old

Pets
Maximum number of pets per room 11;Pet max weight (per pet) in lb is 2222;Only dogs and cats are allowed;Pet max weight (per pet) in kg is 1010;Service animals are allowed;Pets cannot be left unattended;Service animals are exempt from fees/restrictions;Pets allowed;Pet fee: COP 80000 per pet, per stay; Service animals are exempt from fees;

Front Desk Services
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Identification
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges;

Children And Extra Bed Policy
Extra-person charges may apply and vary depending on property policy; If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance; One child 16 years old or younger stays free when occupying the parent or guardian's room, using existing bedding;

Dining
Grab a bite at El Almacen, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the poolside bar. Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee. Children aged 15 and younger eat free breakfast.Fee for buffet breakfast: approximately COP 73500 per person;

Mandatory Fees And Taxes

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

• CheckInOut Check-in time starts at 15:00
• CheckInOut Check-in time ends at 23:59
• CheckInOut Check-out time ends at 12:00

Rooms

• Deluxe King Room (Max: 2 persons) No smoking
• Standard King Room (Max: 2 persons) No smoking
• Standard Two Queen Room (Max: 2 persons) No smoking
• Executive Queen Room (Max: 2 persons) No smoking
• Superior Suite with One Queen Bed and Sofa Bed (Max: 2 persons) No smoking
• Executive King Room (Max: 2 persons) No smoking
• Standard Room With 2 Single Queen Beds (Max: 2 persons) No smoking
• Superior Suite with 1 Queen Bed and 1 Sofa (Max: 2 persons) No smoking
• Executive Room with 2 Double Beds (Max: 2 persons) No smoking
• Room Executive
• Room Assigned on Arrival

facilities

• HotelFacility : Laundry Service
• HotelFacility : Concierge Service
• HotelFacility : Luggage Storage
• HotelFacility : Front Desk (24 Hours)
• HotelFacility : Spa
• HotelFacility : With Elevator
• HotelFacility : Front Desk Safe
• HotelFacility : Conference Hall
• HotelFacility : Wheelchair Access
• HotelFacility : Banquet Hall
• HotelFacility : Outdoor Swimming Pool
• HotelFacility : Fitness Center
• HotelFacility : Fitness Facilities
• HotelFacility : Energy Saving Switch
• HotelFacility : Comprehensive Recycling Policy
• HotelFacility : Environmentally Friendly Toiletries
• HotelFacility : Laundry Facilities
• HotelFacility : Do Not Provide Disposable Plastic Straws
• HotelFacility : Towel Replacement
• HotelFacility : Do Not Provide Disposable Plastic Mixing Rods
• HotelFacility : Public Swimming Pool
• HotelFacility : Only Provide Reusable Tableware
• HotelFacility : Only Use Water-Saving Showers
• HotelFacility : Provide Vegetarian Menu
• HotelFacility : Only Reusable Cups Available
• HotelFacility : Gallery
• HotelFacility : Room Cleaning Service
• HotelFacility : Environmentally Friendly Cleaning Products
• HotelFacility : Led Light Bulb
• HotelFacility : Resource Recycling
• HotelFacility : Room Wifi (Free)
• HotelFacility : Full-Time Doorman
• HotelFacility : Travel Ticket Office
• HotelFacility : No Smoking In Public Areas
• HotelFacility : Computer
• HotelFacility : Terrace
• HotelFacility : Restaurant
• HotelFacility : Bedding Change: 1 Guest 1 Change
• HotelFacility : Airport Shuttle
• HotelFacility : Barrier-Free Passage
• HotelFacility : Garden
• HotelFacility : Poolside Bar
• HotelFacility : Paid Airport Pick-Up
• HotelFacility : Lounge Chair
• HotelFacility : Braille Sign
• HotelFacility : Wheelchair Accessible Restroom
• HotelFacility : Provide Wheelchairs On Site
• HotelFacility : Full Service Spa
• HotelFacility : Parking Area
• HotelFacility : Charging Pile
• HotelFacility : Organic Food
• HotelFacility : Food Bowls And Water Bowls
• HotelFacility : Renewable Energy
• HotelFacility : Lifeguard
• HotelFacility : Tourism Services
• HotelFacility : Breakfast Provided